1. Acceptance of Terms
When you create an account or use any feature inside our platform, you directly provide certain personal information that helps us identify you, verify your account, and deliver a personalized experience. This may include your full name, phone number, email address, profile picture, and any other details required to complete your registration. If you’re a supplier or restaurant owner, you may also submit business-related information such as company name, trade license details, or store address. Job seekers may provide résumé content, skill details, work history, and educational background. We collect this information to ensure smooth communication, display accurate profiles, enable job matching, and maintain trust across the platform. All information is stored securely and is used only to improve platform functionality and user experience.
2. User Accounts
Suppliers and restaurant owners often share additional business data so we can accurately display their profile, listings, and services. This may include product catalogs, price lists, special offers, business locations, job postings, and transaction history. Such information helps other users understand what your business offers, allows us to show your products to buyers, and ensures transparent communication between parties.
We collect these details to help buyers make informed decisions, allow suppliers to showcase their services, and maintain a professional marketplace environment where every business is properly represented. All business information is handled with care and used only to support platform operations.
3. User Roles
When you browse or interact with the platform, certain information is automatically collected to help us analyze performance, fix issues, and improve user experience. This includes device type, operating system, IP address, browser version, the pages you visit, the buttons you click, and how long you spend on different sections. Usage data helps us understand which features are popular, where users face difficulties, and how we can optimize the platform to run faster and smoother. This information is essential for improving reliability, detecting technical problems, and ensuring seamless performance for all users.
4. Allowed & Prohibited Use
Our platform uses cookies and tracking technologies to remember your preferences, personalize your homepage content, and ensure you have a smooth browsing experience. Cookies help us understand your behavior on the platform so we can recommend relevant products, jobs, and suppliers.
They also support essential features such as login sessions, booking systems, and saved preferences. You can disable cookies anytime through your browser settings, but some functions—such as secure login and personalized recommendations—may not work properly without them.
5. Content & Listings
Information collected through F&B Link is used to enhance your overall experience, ensure platform security, and provide personalized services. We use your data to create and manage your profile, help you connect with suppliers or restaurant owners, deliver relevant product listings, match you with job opportunities, and keep the platform running smoothly. We also use your information to send important notifications, promotions, and updates about new features or events. Payment information is used strictly for subscription plans and is handled securely through trusted third parties. We do not sell your personal data to anyone.
We may share your information only when necessary to provide our services. For example, suppliers’ profiles are visible to restaurant owners, and job seekers’ profiles may be viewed by employers for hiring purposes. We also work with trusted service providers such as payment processors, cloud hosting companies, analytics tools, and communication platforms to keep the service running. These partners follow strict security rules to protect your data. In rare cases, we may share information with legal authorities if required to comply with laws, prevent fraud, or protect user safety.
6. Payments & Subscriptions
Depending on your role, parts of your profile may be visible to others. Suppliers can be discovered by restaurant owners browsing for products. Job seekers can be found by employers reviewing applicant profiles. Restaurant owners may appear in search results for suppliers offering relevant goods. This controlled visibility is essential for enabling smooth interaction and building meaningful business connections across the platform.
To deliver the best possible experience, we rely on third-party vendors for hosting, payment processing, analytics, email communication, SMS delivery, and security monitoring. These service providers have restricted access to your data and are contractually obligated to protect it. They help us operate efficiently, reduce downtime, and keep your interactions safe and uninterrupted.
In certain situations, we may share information with government bodies, law enforcement, or regulatory authorities. This usually occurs when necessary to comply with local laws, investigate fraud, resolve disputes, or protect the rights and safety of our users and platform. Such disclosures are rare and always handled responsibly.
7. Communication
We use advanced security measures such as encryption, secure servers, firewall protection, and continuous monitoring to protect your information. Only authorized personnel have controlled access to sensitive data. Despite our strong security practices, no online system can ever guarantee complete protection against all threats. Nonetheless, we continuously upgrade our technology, conduct security audits, and use industry-standard solutions to keep your data as safe as possible.
8. Third-Party Services
We may use third-party service providers for hosting, payment processing, analytics, and communication platforms. These providers are contractually obligated to secure your data and help us operate efficiently while maintaining safety and reliability.
9. Limitation of Liability
We are not responsible for any indirect or incidental damages arising from the use of our platform. All services are provided “as-is,” and users agree to use the platform at their own risk.
10. Termination
We reserve the right to terminate accounts or access to our platform at our discretion, particularly in cases of misuse, breach of terms, or violation of local laws. Users will be notified when feasible, and all actions are conducted fairly and lawfully.